Doing it What it Takes to Build A Great Team
Part 4 of 4: Letting Go AND Still
Watching Over Your Business
What I loved about doing this series is that I was able to write from personal experience. It’s been a great ride and when you read to the end, you’ll see some of the added opportunities I was not expecting and that are available to you too.
The previous steps were delivered over a 6-week period, which gave you a lot of time to plan, prepare and process the idea of letting go!
So far you have:
- Determined who YOU are in your business,
- Identified something routine to give to someone else to do,
- Looked for and hired the right team for you,
- Set agreements.
In this final part of the series, we close the gap between your giving away at least one day-to-day activity to doing more work ON your business.
What we will cover:
- Training your new team,
- Setting follow-up meetings, and reviewing the work,
- And some Kaizen!
So let’s head to the finish line!
Training your new team/person
This is a milestone event. Because you know how to do the work, and have written a pretty comprehensive procedure for someone to follow, it will be easy to show your newly hired how to do the work.
With easy, and usually free, technology like zoom, Join.Me or even skype, you can meet with your team (or person) and do a screen share to go through the process using the procedure.
I like to train this way:
Step/session 1: I do the work using the procedure and the learner watches. Then is the second and subsequent sessions they follow the procedure and I watch them. From then on, they do the work, I watch (this can be hard to do, but just put on your active-listening coaching-hat and you’re good for this part). It may take several sessions for them to get it (hopefully not as that would be a red flag) and for you to feel you can fully let go.
The goal here is that at the end of the training sessions THEY own the process and the procedure. I have all documentation loaded into Google Docs or Google Drive so that each of us can access and update in real-time (And I can check in once in a while. After all it’s still my business)
Setting follow-up meetings
Once the training sessions are over and feel free to do as many as makes you feel comfortable, it is time to set regular follow-up meetings.
These meetings are to “sit down” with your new hire to see how they are doing and to see what challenges they have.
I like to do them once a week for the first month and will have all of the appropriate screens open beforehand to take a quick look-see for any trouble areas. In all honesty, it takes me a while to fully trust that everything is working the way I want. But I am a big TRUST value person so that makes sense for me. But once I trust fully, then there is no looking back.
Kaizen!
Better known as continuous improvement means making the system better.
In this case, it’s about making the process and procedure easier for your person to work with and to see what they have learned and can offer to make everything easier.
There was a period of Kaizen for me even BEFORE I was ready to give away my work and while I was doing my procedures. There were many extra things I was doing that I realized were busy-ness and not necessarily work…go figure!
So there you have it. In 4 parts and 6 weeks, you too can, and might already, have given away a piece of the day-to-day work allowing you to work ON the business and/or doing more of the work you love!
One last word of warning! This is that part I warned you about earlier. If you did this well you may experience the desire to let go of even more work. Yikes! This is exactly what happened to me and now I am way ahead of working ON my business planning and delivery. I even have more personal time to work on my dreams.
I truly hope this series was as valuable to you as it was for me to share.
If you would like to speak with me about your journey, and do NOT have a business coach, feel free to >>> click here to take advantage of a FREE session with me to talk about this and get my support <<<
Finally please remember, you always have the power of choice!
About the Author:
Garry is a seasoned businessman bringing over 26 years of experience to his coaching. His “walk the talk” credentials draw from experience as the visionary behind several multimillion-dollar corporations.
Applying an approach of “Ruthless Compassion” when helping his business owner clients. Challenging clients with rigorous goals, innate sensitivity, good humour, and non-judgment.
He earned his coach credentials at Coaches Training Institute, Certified Mentor Coach (CMC) certificate from inviteCHANGE, and PCC from International Coach Federation (ICF).
The owner and publisher of choice, the magazine of professional coaching, (www.choice-online.com) Past President of Toronto ICF Chapter, Vice President ICF Global Board, several, community-based boards and currently serves on the Fundraising Committee of The Coach Initiative.
He lives with his husband Patrick in Toronto, Canada
garry@choice-online.com
(800) 553-3241 x 801
>> Click to hire Garry <<<
The Expert Series is brought to you by choice Magazine as part of our ongoing efforts to bring opportunities for learning and growth to the coaching community. Delivered in four parts every two weeks, each series covers useful topics for business development and coaching insights, serving the needs of leaders in all areas and walks of life. Archived copies of the previous series can be found here.
